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Quotara Pro — Terms of Sale, Licence and Refund Policy

Last updated: 5 October 2026

These terms explain how you can buy and use Quotara Pro and the Quotara template design service from Heytronix Limited ("Heytronix", "we", "us"), a company in Nigeria. By downloading, installing or paying for Quotara Pro you agree to them. If you don't agree, please don't use or buy the product.

1. The free trial

Quotara Pro includes a 14-day free trial with all features and no card needed. The trial lets you check that Quotara suits your business before you pay. When the trial ends you need a licence to keep creating and editing records.

2. What you are buying: the licence

  • A licence lets one business use Quotara Pro on one Windows PC for the period you choose (6 months, 1 year, 2 years or 5 years). It is tied to that PC through its machine code.
  • It is non-exclusive and non-transferable. You may not sell, rent, share or copy the licence key, run it on other PCs, or copy, modify, reverse-engineer or resell the software.
  • Your licence period starts on the date the key is issued and ends on the expiry date shown in the app.
  • You own your data (customers, products, documents). It stays on your PC; we don't receive it.

3. Prices, offers and payment

  • Prices are listed in Naira (₦) and US Dollars ($) on our website and in the app. The amount shown in your request is the amount you pay.
  • Launch offers: a 30% launch discount applies to everyone until 31 December 2026. The Founding Customer offer (code FOUNDING20, 45% off) is for the first 20 customers whose payments we confirm; when the 20 places are taken the code stops being honoured, and you will be offered the best offer still available. Welcome back (code WELCOMEBACK, 40% off) is for people who used Quotara before the launch. Offers do not combine: the single best offer applies.
  • Payment is by bank transfer to Heytronix Limited, Zenith Bank (Naira account 1311423056; US Dollar account 5075882007). Please quote your Request ID and email proof of payment to services@heytronix.com and heytronixltd@gmail.com.
  • We only issue a key after we have confirmed the money is in our account. A screenshot alone is not payment.
  • Bank charges are paid by the sender. If an error in a price is obvious (for example a typing mistake), we will tell you and you can choose to pay the correct amount or cancel.

4. Delivery

We email your licence key within one business day (Monday to Friday, Nigerian time) after we confirm your payment. Enter it in Quotara under Admin Console → License → Activate License.

5. Replacing a key and changing PCs

If you change your PC, reinstall Windows, or your key doesn't work because of the machine code, send us the new machine code (Quotara → About). We will issue a replacement key for the rest of your licence period at no extra charge.

6. Refund policy

Because you can try the full product free for 14 days before paying, and a licence key is a digital product that cannot be returned, licence fees are not refundable once a key has been issued, except in these cases:

  1. Duplicate or wrong payment. If you pay twice or pay too much, we refund the extra amount.
  2. We cannot make your licence work. If, after you report a problem, we cannot get your licence working on your PC within 7 days, we refund the licence fee in full.
  3. We don't deliver. If we have not sent your key within 5 business days after your payment is confirmed, we refund in full.
  4. Not delivered because you changed your mind before a key is issued. If you ask us to cancel before we have issued your key, we refund in full.

Template design service: you can cancel and get a full refund before we start work on your template. Once we have sent you the first draft, the fee is not refundable, but we will make the number of change rounds included in your service (see section 8) and work with you to get it right.

How refunds work: email services@heytronix.com with your Request ID and the reason. If approved, we refund to the account the payment came from, in the same currency, within 7 business days. Bank charges on the original transfer are not refunded.

7. Updates, support and expiry

  • Your licence includes updates released during the licence period (Quotara can check for updates from About).
  • We offer email and WhatsApp support during business hours (Nigerian time). Quotara works offline, so we cannot promise it will be available or error-free at all times, but we will fix reported problems as quickly as we reasonably can.
  • When a licence expires, you can still open Quotara and view and export everything. To create or change records, renew your licence. Your data is never deleted by us.
  • We may stop or change features in future versions, but we will not take away the right to use the version your licence covers for the period you paid for.

8. Template design service

  • Services: adjustment of a template you already have, a custom template for one document type, or a full branded set for all six document types.
  • You send us your logo, brand colours, sample documents and the details that must appear (address, bank details, terms). You confirm you have the right to use everything you send us.
  • Typical turnaround is 2–3 working days for a first draft after we have your payment and materials, and one round of changes is included.
  • We deliver your templates as a file you import into Quotara. The templates built for you are yours to use in your business. We will not publish or resell your branded template without your permission. We keep the right to reuse our own general design techniques.

9. Your information and privacy

  • Quotara does not send your documents or customers to us. It runs on your PC.
  • When you send a licence or template request, or email us, we receive the information you choose to give us — such as your name, company, email, phone/WhatsApp number, machine code, the term or service requested, and any note — and proof of payment.
  • We use it to confirm your payment, issue your key or template, give support, keep business and tax records, and tell you about renewals. We do not sell your information. We keep it as long as we need for these purposes and as the law requires, then delete it.
  • We handle personal data in line with Nigerian data protection law (the Nigeria Data Protection Act). You can ask to see, correct or delete your information by emailing services@heytronix.com.

10. Your responsibilities

Keep your PC and data safe and make regular backups (Quotara has a backup feature). Keep your licence key private. Use Quotara lawfully. You are responsible for the content of the documents you create and for how you use them in your business, including tax and legal requirements.

11. Our responsibility

We work hard to make Quotara reliable, but software can have faults. To the extent the law allows, Quotara is provided "as is", and we are not responsible for indirect or consequential losses (such as lost profit or lost business). Our total responsibility to you for any claim about a licence or service is limited to the amount you paid for that licence or service in the 12 months before the claim. Nothing in these terms limits any right or liability that cannot be limited by law.

12. Changes, law and disputes

We may update these terms for future purchases; the version on our website on the day you pay applies to that purchase. These terms are governed by the laws of the Federal Republic of Nigeria. If there is a problem, please contact us first at services@heytronix.com so we can try to fix it; if we can't agree, the courts of Nigeria will decide.

13. Contact

Heytronix Limited · Email: services@heytronix.com · heytronixltd@gmail.com · WhatsApp: +234 811 325 6544